BENGALURU — A Muslim woman professional has alleged that she was denied house on rent by two owners in the city only because she is Muslim. She approached Nestaway, an online portal of house rental ads through which she had found the two houses matching her family’s requirements. The company apologized for the incident, immediately off-boarded the two houses from its website and offered her help to find a house of her preference. The incident took place earlier this month.
“I am denied 2 houses in Bangalore for rent for my family bcz we are Muslims. Only a fanatic & irrational hindu house owner can judge me without even talking to me. @nestawayhomes – you were the one who did #HomesThatDontDiscriminate campaign. It seems that it was just a gimmick!,” Arshi Yasin, co-founder of an NGO, tweeted on 15th October.
She asked the online rental company why it is listing such houses that discriminate with customers on religious ground.
“[email protected] Why do you even list such houses which are against your brand’s principle? Stay loyal to your customers at least. I admired you because of the courage you guys had shown by starting a company which fights discrimination,” she said.
Company Apologizes, Off-boards Both Houses From Its Website
Responding to her tweets, the company said:
“Hi Arshi, we regret to know what you have been through and we sincerely apologize. As a company, in our words and spirit, we completely stand by you. We do not condone discrimination of any sort and strongly believe in treating everybody equally.(1/3)”
“We are off-boarding both these properties from our website, and the owners will no longer be associated with Nestaway in any manner. We would like to help you move into a house of your preference ASAP. (2/3)
“We believe that we were able to get in touch with you and help you schedule a visit to another property of your preference. If you would like to contact us in the meanwhile, please feel free to connect with us on +918904242424. (3/3).”
The incident that she is unable to find a house in her own country has disheartened the Muslim woman.
“What an irony that I am not finding a “house” in my own “home country”. What kind of India is lying ahead? I would like to invite more of my Hindu friends to engage in this conversation. I m keen to understand their point of view,” she said.